The expected impact of AI on the insurance market has been well documented; we can expect huge innovation in the legacy industry. But what of the potential negative consequences of introducing AI, and deep learning to insurance? See below for Nick Pester's piece in Insurance Times on why we should think whether we should, not just whether we can.
“People are too busy thinking whether they can, they never think whether they should… AI, and its subsets: machine learning, and deep learning, are busy changing the way we do insurance. But are people too focused on what they can do, rather than thinking whether they should? In the coming weeks / months / years (the time scale is yet unknown) technological developments will overhaul the insurance sector. So, what can we expect?